TP-304-3:2012-C06
Level 3
Cistrec Sdn Bhd
Course Descriptions
Post service activities is a process to collect feedback from customer regarding service provided and inform customer for next service appointment. The person whom is competent in post service activities must be able to gather comments / feedback from customer and remind customer to make service appointment for next service visit. Upon completion of this competency unit, trainees will be able to:- 1. Extract customers list for follow up call 2. Communicate with customer to obtain on service provided 3. Remind customer for next service visit
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Knowledge Test
Penilaian Pengetahuan ADI TP-304-3:2012-C06
