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(ADI) DIRECT/RETAIL SALES

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FB-018-3:2012-C02 Level 3
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Cistrec Sdn Bhd

Course Descriptions

The person who is competent in this CU shall be able carry out direct/retail sales activities which focus on doing sales directly to individuals or retails customer. Upon completion of this competency unit, trainees will be able to:-  Identify direct/ retail sales requirement  Prepare marketing collateral  Carry out direct sales  Carry out retail sales  Carry out Tele-sales  Carry out direct/retail sales performance review  Prepare direct / retail sales report